Electronic Payment Issues

Incident Report for Dentally

Resolved

This issue has now been resolved

Posted May 24, 2023 - 06:10 BST

Monitoring

A fix has now been applied to resolve the intermittent payments issue. Our engineering teams will continue to monitor the situation.

Posted May 24, 2023 - 05:01 BST

Identified

Our engineering teams have identified the issue and will shortly be deploying a fix. Please note all payments are still being processed.

Posted May 24, 2023 - 04:22 BST

Investigating

We are currently investigating an intermittent issue with electronic payments affecting Australian practices.

Posted May 24, 2023 - 04:10 BST

This incident affected: Dentally Application.