Dentally
All Systems Operational
Dentally Application Operational
90 days ago
99.99 % uptime
Today
Dentally Portal Operational
90 days ago
99.99 % uptime
Today
Dentally Vision Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claiming Services Operational
90 days ago
100.0 % uptime
Today
NHS Integration Operational
Email Operational
SMS Operational
Support ? Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time
Fetching
Past Incidents
Feb 10, 2025
Resolved - This incident has been resolved.
Feb 10, 09:35 GMT
Monitoring - The fix has been deployed to all regions, we continue to monitor the situation.
Feb 10, 01:57 GMT
Update - We deployed a fix for Australian practices, now we are working on the impact in other regions
Feb 10, 01:48 GMT
Update - We are continuing to work to fix the underlaying issue.
Feb 10, 00:49 GMT
Identified - The issue has been identified and the team is investigating the issue.
Feb 10, 00:04 GMT
Investigating - We are currently investigating issues with online bookings affecting practices in Australia.
Feb 9, 22:59 GMT
Feb 9, 2025
Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 17:09 GMT
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 16:53 GMT
Investigating - We are currently investigating this issue.
Feb 4, 16:39 GMT
Resolved - This incident has been resolved.
Feb 4, 13:08 GMT
Investigating - We are investigating reports of failures when submitting NHS Claims. We have notified the NHS service provider about this problem.
Feb 4, 13:04 GMT
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - The incident has been resolved.
Jan 30, 12:41 GMT
Monitoring - A fix was been deployed and the log confirmed the fix 12:00. We will be monitoring prior to the next scheduled sent.
Jan 30, 12:06 GMT
Identified - The issue with task reminders has been identified, the team is working on a fix.
Jan 30, 11:37 GMT
Investigating - We are currently investigating a slowdown in the way task reminders are being send. There's degraded performance in the sending of task reminders.
Jan 30, 11:32 GMT
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025
Resolved - This incident has been resolved.
Jan 27, 17:24 GMT
Identified - We have identified the issue and our engineering team are working to resolve it as soon as possible
Jan 27, 15:12 GMT
Investigating - We are currently investigating an issue resulting in broken logos appearing for some practices
Jan 27, 15:07 GMT