Dentally
All Systems Operational
Dentally Application Operational
90 days ago
100.0 % uptime
Today
Dentally Portal Operational
90 days ago
100.0 % uptime
Today
Dentally Vision Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claiming Services Operational
90 days ago
100.0 % uptime
Today
NHS Integration Operational
Email Operational
SMS Operational
Support ? Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time
Fetching
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - This incident has been resolved.
Mar 26, 20:24 GMT
Monitoring - We understand this issue now be resolve with SMS sending returning to normal. We will continue to monitor the situation.
Mar 26, 17:31 GMT
Investigating - We have been made aware of an issue when sending SMS as a result of service disruption at our provider. We are investigating
Mar 26, 17:22 GMT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Resolved - We have been informed by our NHS partners that this problem is now resolved.
Mar 21, 17:42 GMT
Identified - We have received an update that this problem has been escalated and is being investigated by the NHS Service supplier. We are continuing to press for a resolution to this issue.
Mar 21, 10:25 GMT
Update - We are continuing to work with our NHS partners to determine the cause of this issue. We will share the results of their investigation as soon as we have them.
Mar 20, 17:32 GMT
Investigating - We are currently investigating an issue where daily scheduled responses are not being received by Dentally. We are in touch with the NHS and will have more information shortly.
Mar 20, 15:30 GMT
Mar 20, 2024
Mar 19, 2024
Resolved - This incident has been resolved.
Mar 19, 19:05 GMT
Identified - Our Engineering teams have identified a solution to slowness issues affecting a subset of our Dentally Vision users. This change will be applied outside of UK business hours to minimise service interruption.
Mar 19, 14:47 GMT
Investigating - We are currently investigating reports of slowness using Dentally Vision from a subset of users.
Mar 19, 12:32 GMT
Completed - The scheduled maintenance has been completed.
Mar 19, 19:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 GMT
Scheduled - We will be undergoing scheduled maintenance of Dentally Vision during this time
Mar 19, 13:15 GMT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 07:43 GMT
Monitoring - We have confirmation that affected users within AU are able to log back into Dentally.
Mar 15, 07:37 GMT
Update - Investigations currently indicate this is a result of local ISP issues. Team are still investigating
Mar 15, 07:31 GMT
Investigating - We are currently trying to investigate the issue.
Mar 15, 06:54 GMT