Dentally

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dentally Application Operational
90 days ago
100.0 % uptime
Today
Dentally Portal Operational
90 days ago
99.89 % uptime
Today
Dentally Vision Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Claiming Services Operational
90 days ago
100.0 % uptime
Today
NHS Integration Operational
Email Operational
SMS Operational
Support ? Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Jun 22, 2025

No incidents reported today.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Portal Concierge Authentication Issue
Resolved - This incident has been resolved.
Jun 18, 17:11 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 10:09 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 09:49 BST
Investigating - We are currently investigating an issue with Concierge Authentication for older versions of the application
Jun 18, 09:38 BST
Jun 17, 2025
Portal Concierge Authentication Issue
Resolved - This incident has been resolved.
Jun 17, 17:26 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 17:04 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 16:39 BST
Investigating - We are currently investigating an issue with authentication within Portal Concierge
Jun 17, 16:31 BST
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Error cancelling Hicaps claims
Resolved - This is now resolved
Jun 13, 02:44 BST
Monitoring - A fix has been implemented and we are monitoring the outcome
Jun 13, 02:02 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 13, 01:23 BST
Update - We are continuing to investigate this issue.
Jun 13, 00:55 BST
Investigating - We are currently investigating this issue
You may see the error 'there was an error talking to connect' when trying to cancel the claim
Jun 13, 00:54 BST
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Reports of slow perfomance
Resolved - This incident has been resolved.
Jun 10, 08:59 BST
Monitoring - System performance should now be back to normal. Our teams will continue to monitor the results.
Jun 10, 08:40 BST
Investigating - We are currently investigating this issue.
Jun 10, 08:32 BST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

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