Context menu scroll issue
Identified - The issue has been identified and a fix is being implemented.
Sep 09, 2026 - 09:56 BST
Investigating - We’re aware of the issue affecting some users with selecting templates using the right-click menu. This is being actively investigating, and we’ll provide an update as soon as possible.
Sep 09, 2026 - 09:39 BST
Uptime over the past 90 days. View historical uptime.
Dentally Application Partial Outage
90 days ago
99.98 % uptime
Today
Dentally Portal Operational
90 days ago
100.0 % uptime
Today
Dentally Vision Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claiming Services Operational
90 days ago
99.98 % uptime
Today
NHS Integration Operational
Email Operational
SMS Operational
Support Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 9, 2026

Unresolved incident: Context menu scroll issue.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

NHS claims resubmission issue
Resolved - This incident has been resolved.
Sep 7, 12:14 BST
Investigating - We are aware of an issue impacting NHS claim submissions and are actively working on a resolution
Sep 7, 11:08 BST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Loading issues affecting claim management for some Canadian practices
Resolved - This incident had been resolved.
Sep 2, 21:07 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 20:34 BST
Investigating - We are investigating loading issues affecting claim management for some Canadian practices.
Sep 2, 19:53 BST
Data Processing Delays - SMS affected
Resolved - This incident has been resolved.
Sep 2, 09:15 BST
Monitoring - We’re aware of delays affecting some UK SMS one-time passcodes (OTP) for Dentally Portal. This is due to an issue affecting our SMS provider. We’re working closely with our partner and monitoring the situation, and will provide an update as soon as possible.
Sep 1, 10:29 BST

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

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