Dentally
All Systems Operational
Dentally Application ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email Operational
SMS Operational
NHS Operational
Portal Operational
90 days ago
99.99 % uptime
Today
Support ? Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time
Fetching
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Resolved - This incident has been resolved.
Dec 1, 11:59 GMT
Update - We are continuing to monitor for any further issues.
Dec 1, 10:31 GMT
Monitoring - We've rolled out a fix for this. Affected users will need to update the Dentally Imaging Bridge Chrome extension to version v1.2.13. This will happen automatically however you can force an update immediately by following the steps below:

1. In Google Chrome, click the 3 dots icon.
2. Go to 'Extensions'.
3. Click 'Manage Extensions'.
4. Click 'Details' under Dentally Imaging Bridge extension.
5. Switch on 'Developer mode' in the top right hand corner
6. Click 'Update'.
7. Finally refresh Dentally to ensure the change has been applied.

Dec 1, 10:30 GMT
Identified - We're aware of an issue that is affecting some customers using the Dentally Imaging Bridge and we're currently working on a fix.
Dec 1, 10:07 GMT
Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Completed - The scheduled maintenance has been completed.
Nov 25, 21:45 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:06 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 22, 10:33 GMT
Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.