Dentally

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dentally Application Operational
90 days ago
99.7 % uptime
Today
Dentally Portal Operational
90 days ago
100.0 % uptime
Today
Dentally Vision Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claiming Services Operational
90 days ago
100.0 % uptime
Today
NHS Integration Operational
Email Operational
SMS Operational
Support Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 15, 2026

No incidents reported today.

Apr 14, 2026
Delay in seeing Consent/Estimate forms and Medical histories & payment records
Resolved - This incident has been resolved.
Apr 14, 18:00 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 16:47 BST
Identified - We are currently experiencing a delay where certain new data is not appearing when expected.
The cause has been identified and a fix is in progress.
All data will re-appear once delay is resolved.
Apr 14, 15:40 BST
Support issues may be delayed
Resolved - This incident has been resolved.
Apr 14, 16:47 BST
Investigating - We’re currently experiencing an issue where all support chats are going directly to our support team rather than starting with Ellie, our AI agent. This means replies may be delayed, but we’ll be with you as soon as possible. Thank you so much for your patience!
Apr 14, 13:19 BST
Support AI assistant outage
Resolved - This incident has been resolved.
Apr 14, 16:47 BST
Investigating - We’re currently experiencing an issue where all support chats are going directly to our support team rather than starting with Ellie, our AI agent. This means replies may be delayed, but we’ll be with you as soon as possible. Thank you so much for your patience!
Apr 14, 13:20 BST
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

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