Intermittent issues with inbound SMS

Incident Report for Dentally

Resolved

This incident has been resolved.

Posted Jul 08, 2024 - 14:36 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2024 - 14:29 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 08, 2024 - 14:27 BST

Investigating

We have been made aware of intermittent issues where inbound SMS messages are not being recieved. Our Engineering teams are currently investigating

Posted Jul 08, 2024 - 14:26 BST

This incident affected: SMS.