Users unable to print from Dentally
Incident Report for Dentally
Resolved
This incident has been resolved.
Posted Feb 21, 2024 - 12:07 GMT
Update
A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2024 - 09:34 GMT
Monitoring
Our engineers have identified the cause of intermittent printing issues and have resolved the issue. We are currently monitoring to ensure all is working as expected.
Posted Feb 21, 2024 - 09:34 GMT
Investigating
We have been made aware that some users are unable to print from Dentally including day lists, letters, treatment plans (estimates) etc. Our team of engineers is urgently investigating this issue.
Posted Feb 21, 2024 - 09:03 GMT
This incident affected: Dentally Application.