Adding new appointment in treatment plan expands bottom support panel to cover page

Incident Report for Dentally

Resolved

This incident has been resolved.
Posted Jun 07, 2024 - 03:58 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2024 - 03:07 BST

Update

We believe that this issue has now been resolved, and are monitoring for further incidents being reported.
Posted Jun 07, 2024 - 03:06 BST

Investigating

We have reports that the bottom support panel of the page is expanding to block the view of a large proportion of the chart page when a new appointment is added to a treatment plan. This does not appear to be happening for all patients. We are looking into the issue and how we can resolve is as quickly as possible.
Posted Jun 07, 2024 - 01:48 BST
This incident affected: Dentally Application.