Portal Concierge Authentication Issue

Incident Report for Dentally

Resolved

This incident has been resolved.
Posted Jun 18, 2025 - 17:11 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2025 - 10:09 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 18, 2025 - 09:49 BST

Investigating

We are currently investigating an issue with Concierge Authentication for older versions of the application
Posted Jun 18, 2025 - 09:38 BST
This incident affected: Dentally Portal.