Dentally

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dentally Application Operational
90 days ago
100.0 % uptime
Today
Dentally Portal Operational
90 days ago
99.88 % uptime
Today
Dentally Vision Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Claiming Services Operational
90 days ago
100.0 % uptime
Today
NHS Integration Operational
Email Operational
SMS Operational
Support ? Operational
Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Portal reCaptcha
Resolved - This incident has been resolved.
Jul 3, 16:16 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 15:52 BST
Investigating - We are currently investigating an issue with reCaptcha within Portal.
Jul 3, 15:45 BST
Jul 2, 2025
Issues submitting claims - Northern Ireland Practices
Resolved - This incident has been resolved.
Jul 2, 16:58 BST
Identified - We have received an update from HSCNI. They are working to resolve the issue urgently. Northern Ireland based practices continue to have issues preventing the submission of claims. The previous incident was closed in error.
Jul 2, 09:21 BST
Issues submitting claims - Northern Ireland Practices
Resolved - We have received confirmation that the issue has been resolved and submissions are now working as expected
Jul 2, 09:16 BST
Identified - We have received an update from HSCNI. They are working to resolve the issue urgently
Jul 2, 09:08 BST
Investigating - We have been made aware of an issue preventing claims being submitted by practices based in Northern Ireland.
Jul 2, 09:05 BST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Intermittent system slowness issues
Resolved - This incident has been resolved.
Jun 26, 14:46 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 14:11 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 26, 13:32 BST
Investigating - We are currently investigating this issue.
Jun 26, 09:59 BST
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

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